Help and guides for Common ICT components
  • Login and electronic ID
  • ID-porten
  • - MinID
  • - BankID
  • - Buypass ID
  • - Commfides
  • - BankID on mobile
  • Known bugs
  • Security and cookies
  • Updating your contact information
  • Opt out of online communication
  • Digital mailbox system – questions and answers
  • eSigning
  • Opplæringsprogram
  • eInnsyn
  • Privacy Policy
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  • ID-porten
  • - MinID
  • - BankID
  • - Buypass ID
  • - Commfides
  • - BankID on mobile
  • Known bugs
  • Security and cookies
  • Updating your contact information
  • Opt out of online communication
  • Digital mailbox system – questions and answers
  • eSigning
  • Opplæringsprogram
  • eInnsyn
  • Privacy Policy

Remove contact information

Remove contact information

If you want to be deleted from the online contact register, decisions and other important letters from state and local authorities will be sent to you on paper. Once your mobile number and e-mail address is deleted from the register, you will not be able to receive information or service alerts by SMS or e-mail.

There is a difference between deleting contact information and opt out of online communication.  Opting out means that you get decisions and other important letters on paper, but you may still receive service messages by SMS or e-mail. This may be for example reminders of doctors appointments, notice of closure of water etc.

When you are deleted from the contact register, you can not use MinID to log in to public services online. You can still use the BankID, Buypass and Commfides to log in to public services. If you want to opt out of using BankID, Buypass or Commfides you must contact them directly.

To remove your contact information, please send this form to:

Direktoratet for Forvaltning og IKT
Skrivarvegen 2
6863 Leikanger

Direktelenke

Opening hours

Mandag - fredag 08:00 - 15:30

Green number

800 30 300

This service is free of charge, when calling from landlines in Norway.From outside Norway: +47 24 05 56 03

Email

brukerstotte@difi.no

Please do not send us any sensitive information about you or your electronic ID by e-mail.

Nettprat

Chat

Live chat (available during opening hours)

This service is delivered by the Agency for Public Management and eGovernment (Difi)